Support

Need help with UpSpeech? We're here for you. Most questions are answered below, and you can always reach us directly by email.

Contact us

Email our support team and we'll get back to you. Please include your device, operating system, and a short description of what you need help with.

We usually reply within 1 to 2 business days.

How do I get help with my account?: Email us at [email protected] and our team will assist you.
I forgot my password. What do I do?: On the sign-in screen, choose "Forgot password" and we’ll email you a link to set a new one.
Who is UpSpeech for?: UpSpeech supports speech-language pathologists and their patients. Patients practice between sessions with structured exercises and feedback, while therapists get AI-assisted reports and progress tracking.
Is my data private?: Yes. Clinical data is encrypted and isolated per organization. See our Privacy Policy for details.
How do I delete my account or data?: You can request deletion at any time on our account deletion page.
The app isn't working as expected.: Sorry about that. Email [email protected] with your device, operating system, and what happened, and we'll help you sort it out.